Application Mode:Online with ticket ID on Jana Sunani; scheme complaints also via Sanjog Helpline
Estimated Timeline:As per Odisha Right to Public Services Act (ORTPSA)
Required Documents (Summary):Unique ticket ID received by SMS or WhatsApp
Prescribed Fees:Standard government statutory fee (or free as prescribed)
You can check an Odisha government grievance on the Jana Sunani portal using the unique ticket ID you received by SMS or WhatsApp. Complaints about scheme benefits can also be tracked through the Sanjog Helpline. To check Odisha grievance status, keep your ticket ID ready before you open the portal.
Enter your ticket ID (it looks like PG201100019) and click Submit.
Read the latest action taken and the office handling your complaint.
For scheme complaints, you can also call the Sanjog Helpline 155335 or 1800 345 6770 to track them.
A resolved complaint cannot be reopened. If the problem continues, file a new complaint and mention the old ticket ID. You can also complain on the WhatsApp chatbot 6370951930.
Important Note:
OdishaJankari is an independent informational guide and NOT a government entity. The link above directs you to the authentic government portal for actual processing.
The OdishaJankari Editorial Team researches and verifies land records, government citizen services, certificates, and schemes to provide step-by-step guidance for people across Odisha.
Independent Odisha Information Platform тАв Fact-checked against official portals
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